Aquaimports.com is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us. To place an order email our Sales Department and a salesman will get back to you. Shipping status and order information will emailed to you as soon as possible. If you have unanswered questions, please contact Customer Service they are ready to help! You can reach them at Help@Aquaimports.com. We look forward to serving you!